Privacy Policy
This Privacy Policy explains how Tivimate IPTV collects, uses, and protects your personal information when you use our website, IPTV services, and related support systems.
1. Introduction
Tivimate IPTV values your privacy. This policy outlines what information we collect, how it is used, and how we protect your data when you access our IPTV services, free trials, subscriptions, and support.
2. Information We Collect
We may collect the following types of information:
- Personal details such as name and email address (when submitted via forms)
- Device and technical information to ensure IPTV compatibility
- Usage data related to IPTV access and service performance
- Communication details when you contact technical support
3. How We Use Your Information
Your information is used strictly to:
- Provide and activate Tivimate IPTV services
- Deliver IPTV trial or subscription access
- Offer technical support and setup assistance
- Improve streaming performance and service quality
- Communicate important service-related updates
4. IPTV Applications & Third-Party Apps
Tivimate IPTV is an IPTV service provider. The Tivimate app itself is a third-party media player application. We do not own or control the Tivimate app or any other IPTV player applications.
User data processed inside IPTV player apps is subject to the respective app’s privacy policies.
5. Cookies & Tracking
Our website may use cookies and basic analytics tools to improve user experience, track website performance, and understand visitor behavior. Cookies do not store sensitive personal information.
6. Data Protection & Security
We implement appropriate technical and organizational measures to protect your information against unauthorized access, misuse, or disclosure. However, no online system is 100% secure.
7. Information Sharing
We do not sell, trade, or rent your personal data to third parties. Information may only be shared when required to deliver IPTV services or comply with legal obligations.
8. User Responsibilities
Users are responsible for keeping their IPTV login credentials private. Tivimate IPTV is not responsible for unauthorized access caused by shared or misused credentials.
9. External Links
Our website may contain links to third-party websites or applications. We are not responsible for the privacy practices or content of external sites.
10. Changes to This Policy
Tivimate IPTV reserves the right to update this Privacy Policy at any time. Changes will be posted on this page with immediate effect.
11. Contact Information
If you have any questions about this Privacy Policy or how your information is handled, please contact us through our official contact page.