Contact TiviMate IPTV

Questions about setup in TiviMate, your trial, an order, the Lifetime plan, or reselling? Send a message and we reply by email.

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Faster help

Tell us your device and what you see in TiviMate

For setup questions, mention your device (for example Firestick 4K Max or Nvidia Shield) and the exact message TiviMate shows.

Questions about the TiviMate app itself or TiviMate Premium go to the app developer, as we are an independent IPTV provider.

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We help with

Where the server, username, and password go in TiviMate.

Refreshing the EPG and matching it to channels.

Connection, device, and stream-quality checks.

Choosing a plan and upgrading.

Credits and panel access for resellers.

Resending a payment link or confirming payment.