Privacy Policy
Privacy Policy update for TiviMate iptv
The TiviMate IPTV Privacy Policy is built on transparency and trust. We take your privacy seriously and ensure all personal and non-personal information is collected, used, and protected through secure, responsible methods for a safe and seamless streaming experience.
Privacy Policy
Privacy Policy – TiviMate IPTV
At TiviMate IPTV, your privacy and data security are very important to us. This Privacy Policy explains what information we collect, how we use it, and the choices you have to stay in control of your data.
Personally Identifiable Information (PII)
We may collect information such as your name, email address, phone number, and billing details when you interact with our service — for example, when you create an account, subscribe, or reach out for support.
This information helps us personalize your experience, manage your subscription, and communicate with you more effectively.
Non-Personally Identifiable Information (Non-PII)
To improve performance and security, we also collect non-personal data automatically.
This includes your IP address, device type, browser version, and general usage activity (like which pages you visit and how long you stay).
We use cookies and analytics tools to better understand how users interact with our platform and to continuously improve the service.
How We Collect Information
PII is gathered when you register an account, complete a purchase, or submit a form.
Non-PII is collected automatically through cookies, analytics scripts, and server logs to analyze performance and engagement.
How We Use Your Information
To Improve Our Service
We use both personal and non-personal data to enhance content, design, and functionality. Understanding what our users enjoy helps us create a smoother and more enjoyable viewing experience.
Customer Support
Your information allows our team to respond quickly to requests, resolve technical issues, and provide efficient assistance whenever you need it.
Marketing and Updates
With your permission, we may send you emails about new features, service improvements, and exclusive offers. You can opt out at any time — we respect your preferences.
Website Performance
Cookies and similar tools help us make the website faster, more responsive, and personalized to your device. We never share your identifiable data with anyone unless required by law.
How We Protect Your Information
We take security seriously and use multiple layers of protection, including:
Encrypted connections (SSL/TLS)
Secure data storage
Access restrictions and multi-factor authentication
Ongoing monitoring and compliance with industry standards
In the rare event of a security incident, our team will act immediately to address the issue and inform affected users as required.
Cookies and Tracking
TiviMate IPTV uses several types of cookies to make your experience better:
Essential Cookies – Necessary for basic site and app functionality.
Performance Cookies – Help us analyze usage and improve speed.
Functional Cookies – Remember your settings and preferences.
You can control or disable cookies through your browser settings at any time.
Your Rights
You have full control over your data. You can:
Request a copy of your personal information
Ask us to correct or delete your data
Limit how we use or process your information
Just contact our support team to make a request, and we’ll help you quickly and transparently.
Third-Party Links
Sometimes our platform may link to third-party websites or apps. Please note that once you leave TiviMate IPTV, their privacy policies will apply. We encourage you to review their terms to understand how they handle your data.
Policy Updates
We may occasionally update this Privacy Policy to reflect changes in technology, regulations, or our own practices. If we make significant updates, we’ll notify you by email, on our website, or through the app itself.
